Hi ParakeetAI Support Team,
I’m writing regarding the temporary restriction placed on my account due to suspected account sharing.
I believe this was a mistake. I am the sole person using my ParakeetAI account, and I have not intentionally shared my account with anyone else.
I understand and respect ParakeetAI’s Terms of Service regarding account sharing. However, if my account was flagged because of multiple device fingerprints or sessions, I would appreciate it if your team could review the activity and verify the reason for the detection. There may have been legitimate device or session activity that triggered the system incorrectly.
This restriction is currently preventing me from starting or continuing interview/call sessions, which I urgently need access to.
Could you please review my account as soon as possible and lift the restriction if you confirm that there has been no account sharing?
I’m happy to provide any information required to verify that I am the legitimate account owner and sole user.
I would really appreciate your help in resolving this as soon as possible rather than waiting until September 30, 2026.
Thank you for your prompt assistance.
Best regards,
Prithviraaj