Subscription Showing as Unsubscribed Despite Payment

Hello ParakeetAI Support Team,

I have subscribed to the ParakeetAI Monthly plan, but my account is currently showing the subscription status as “Unsubscribed,” and I am unable to access the subscription benefits.

I made the payment manually Debit card instead of using automatic payment. The payment was successfully completed on August 12, 2026, for ₹5,545.41.

Please find the payment details below:

  • Invoice Number: 3AVW0WA1-117063

  • Receipt Number: 2565-8960

  • Payment Date: August 12, 2026

  • Payment Method: UPI

  • Amount Paid: ₹5,545.41

  • Subscription Period: August 10 – September 10, 2026

  • Registered Email: vardhanb96@gmail.com

I have attached the invoice and payment receipt for your reference. The receipt confirms that the full amount has been paid.

Could you please check my payment and activate/restore my subscription as soon as possible? I would also appreciate it if you could confirm once the subscription is active and accessible from my account.

Thank you for your assistance.

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Upvoters
Status

In Review

Board
🚨

Bug Report

Date

About 1 month ago

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