Dear Parakeet AI Support Team,
I am writing to report two major issues with my paid yearly Parakeet AI subscription (approximately ₹34,000 INR).
Issue 1: Screen Sharing Failure During Interviews
When I join an interview through Microsoft Teams and try to share my screen while using Parakeet AI, the shared screen appears blurred or is not visible at all. Although I can see my screen on my end, the interviewer cannot view it. This makes the product unusable during live interviews.
Issue 2: Irrelevant AI Responses
During interview sessions, the AI sometimes provides completely irrelevant or incorrect answers that are unrelated to the interview questions. This negatively affects the interview experience and reduces the reliability of the tool.
I have purchased the yearly subscription expecting these core features to work reliably. Unfortunately, these issues have significantly impacted my interview preparation and live interview performance.
I kindly request that your technical team:
Investigate and resolve the screen-sharing issue with Microsoft Teams.
Fix the issue of irrelevant AI-generated responses.
If these issues cannot be resolved promptly, please provide an appropriate refund or compensation, as I have been unable to use the product as advertised.
Please let me know if you require any additional information such as screenshots, screen recordings, log files, or system details. I am happy to provide them to help diagnose the problem.
I look forward to your prompt response and resolution.
Thank you.
Best regards,