Refund Request – Unsatisfactory Interview Practice Experience.

I purchased credits last night for interview preparation, but the experience was not satisfactory. The AI often failed to recognize questions, responses were delayed, and sessions paused automatically after about 30 minutes, disrupting the interview flow. Overall, it was not a smooth or realistic interview practice experience and did not feel worth the money spent.

Because of these issues, I would like to request a refund. I hope you can review my account and consider my request.

Thank you.