Refund Request for Purchased Credits - Poor Performance During Interview Call

Subject: Refund Request for Purchased Credits - Poor Performance During Interview Call

Dear Parakeet AI Support Team,

I recently purchased credits from your platform to use during a critical interview call. Unfortunately, the service experienced significant lagging and poor performance, which turned the experience into a complete disaster and impacted my professional opportunity.I am attaching my transition details as well for reference.

Despite my expectations for reliable AI support in real-time scenarios, the issues made it unusable. I kindly request a full refund of the credits purchased. My transaction details are as follows.

• Purchase Date: 24/03/2026

• Amount: 2,545.37 INR

Please process this refund at your earliest convenience and confirm once completed. I appreciate your prompt attention to this matter.

Best regards,
v v subrahmanyam chowdary