Parakeet Voice Recognition Not Working in Live Interview

I am writing to raise a concern regarding my recent experience using Parakeet during an important interview.

Unfortunately, the system repeatedly failed to recognize the interviewer’s voice, which significantly disrupted the session. I had to reconnect multiple times in an attempt to restore functionality, causing interruptions and affecting the overall flow of the interview. This situation was both stressful and unprofessional, particularly given the importance of the event.

I rely on your platform for smooth and reliable performance, and this experience did not meet those expectations. I would appreciate it if you could investigate this issue and provide a resolution or guidance to prevent such problems in the future.