No response generated

Hello Support Team,

I am Dinesh from India.

I recently purchased 3 credits. Yesterday, before my interview, I opened the tool in advance. However, I noticed an alert symbol, and the system did not generate any response. I have already seen this issue during the free trial as well.

Since I was about to attend an interview and was worried that any popup might appear during screen sharing, I closed the tool within 3–5 minutes without using it.

However, I noticed that my credits were deducted even though I did not actually use the service.

I kindly request you to check this issue and refund or restore my credits.

Please let me know if you need any additional information.

Thank you for your support.

Best regards,

Dinesh

Ph: +91-9566164125