Monthly Subscription Payment Completed, but Plan Not Activated

Hello Support Team,

I have a monthly subscription, and my renewal date was today. I completed the payment, but my subscription is still not showing as active on the home page.

Additionally, my account is still showing only my existing one credit, and it does not appear that my subscription benefits have been applied.

Could you please check my account and let me know why the subscription has not been activated? I would appreciate your help in resolving this issue as soon as possible.

Thank you.

Best regards,

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board
🚨

Bug Report

Date

19 days ago

Subscribe to post

Get notified by email when there are changes.