Issue with System Lag and Interview Session Freezing

Dear Parakeet AI Support Team,

I hope you are doing well.

I am writing to report a persistent issue I have been experiencing while using your platform. During my sessions, the system frequently lags, the window occasionally blacks out, and my interview sessions tend to freeze unexpectedly. These disruptions are significantly affecting my overall experience and usability of the service.

I kindly request your assistance in identifying the cause of these issues and providing a suitable solution at the earliest.