I have noticed that Parakeet continues to count and consume credits even after an interview session has ended or is officially over. This has occurred in 5 different interviews now, resulting in approximately 2.5 of my credits being wasted unnecessarily.
It appears the system is not correctly registering the session's end, causing the usage timer to persist. Given that these credits are vital for my upcoming interviews, I would appreciate it if you could:
Investigate why the sessions are not terminating properly on your end.
Credit my account for those sessions deducted in error.
I look forward to your prompt resolution.
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In Review
Bug Report
About 1 month ago
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In Review
Bug Report
About 1 month ago
Get notified by email when there are changes.