Incorrect Credit Deduction

I’m writing to report an issue with credit deduction while using Parakeet AI.

I used the service for approximately 30 minutes, and based on the usage policy, it should have deducted 0.5 credits. However, 1.0 credit was deducted from my account instead.

This doesn’t align with the expected billing, so I’d like you to:

*Verify the usage logs for my session

*Explain why the extra credit was deducted

*Refund or adjust the incorrect deduction if this is a mistake

Please let me know if you need any additional details such as timestamps or session information.

Looking forward to a resolution.

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Upvoters
Status

In Review

Board
🚨

Bug Report

Date

About 1 month ago

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