Hello Support Team,
I have paid the monthly subscription fee for my Parakeet account, and the payment has been successfully processed. I can also see the corresponding invoice/payment in my past invoices/payment history.
However, when I go to the Subscription section of my account, it shows “No subscription”.
Could you please check my account and confirm why the paid subscription is not being reflected in the Subscription section? I would also like you to verify that my subscript


Invoice-3AVW0WA1-125679.pdf
40.4 KB• Document
ion is active and that I will not be charged incorrectly or lose access due to this issue.
I have attached screenshots showing:
The successful payment
The corresponding invoice in my payment history
The “No subscription” status in the Subscription section