I paid for Monthly subscription of INR 55870 but it is not reflecting in account

Hello Support Team,

I have paid the monthly subscription fee for my Parakeet account, and the payment has been successfully processed. I can also see the corresponding invoice/payment in my past invoices/payment history.

However, when I go to the Subscription section of my account, it shows “No subscription”.

Could you please check my account and confirm why the paid subscription is not being reflected in the Subscription section? I would also like you to verify that my subscript

Invoice-3AVW0WA1-125679.pdf

40.4 KB Document

ion is active and that I will not be charged incorrectly or lose access due to this issue.

I have attached screenshots showing:

  • The successful payment

  • The corresponding invoice in my payment history

  • The “No subscription” status in the Subscription section

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Status

In Review

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Bug Report

Date

28 days ago

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