Duplicate Payment Issue – Refund Request

Hi Team,

I faced a payment issue while purchasing interview credits. The first transaction showed as declined, so I retried the payment. However, both transactions got processed, and I was charged twice.

Details:

  • Date: April 6, 2026

  • Amount: ₹3,749.50 (charged twice)

  • Payment method: Stripe

This looks like a system/payment flow issue where failed transactions are still being captured.

Requesting support to:

  1. Refund one of the duplicate charges

  2. Review the payment flow to avoid similar issues for others

Let me know if you need transaction IDs or any additional details.

Thanks.

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Upvoters
Status

In Review

Board
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Bug Report

Date

22 days ago

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