Environment:
Operating System: Windows 11
Desktop App Version: 3.6.7
Account Type: Personal Account
Issue Description:
The Parakeet desktop application fails immediately on startup before the login screen appears. Instead of allowing me to sign in, it displays the following error:
"Invalid bypass token. Please update in API environment settings."
Since the error occurs before authentication, I am unable to access the application at all.
Steps to Reproduce:
Launch the Parakeet Desktop application.
The application immediately displays the "Invalid bypass token" error before the login page is shown.
Expected Behavior:
The application should open normally and display the login screen.
Actual Behavior:
The application fails during startup with the "Invalid bypass token" error and cannot be used.
Troubleshooting Already Attempted:
Uninstalled and reinstalled the latest desktop application (v3.6.7).
Deleted all Parakeet-related folders from
%AppData%and%LocalAppData%.Cleared Windows Credential Manager entries related to the application.
Restarted the computer.
Tried launching using both my home Wi-Fi and a mobile hotspot.
Interestingly, the application launched successfully once while connected to the mobile hotspot, but after closing and reopening it, the same error returned—even while still connected to the hotspot.