Dear ParakeetAI Support Team, I hope you are doing well. I received your email regarding the temporary pause on my account. I sincerely apologize if I violated your Terms of Service. I understand now that each account is meant for a single individual. The reason this happened is that I was testing the platform from different devices and, on a few occasions, I also showed it to my friends to understand how the interview sessions worked. I did not realize this activity would be treated as account sharing, and I had no intention of misusing the platform. I respectfully request you to reconsider the restriction on my account. I have important interviews coming up, and I subscribed to ParakeetAI specifically to prepare for them. Waiting until October 6, 2026, will significantly affect my interview preparation. I would also like to share a suggestion. It would be very helpful if users could receive a warning or notification before such a restriction is applied. If I had received a warning that my account activity was approaching the limit or appeared to violate your policy, I would have immediately stopped using it in that way. A warning would have prevented this situation. I assure you that going forward, I will use my account only by myself and will strictly follow your Terms of Service. I kindly request that you review my account and, if possible, remove the temporary restriction or grant me permission to continue my interview practice. Thank you for your time, understanding, and consideration. I look forward to your positive response. Kind regards, CareerMaster_hub

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Status

In Review

Board
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Bug Report

Date

About 2 months ago

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