Billing Issue – Incorrect Plan Selection During Checkout ($29.50 Plan Redirecting to $59)

Dear Support Team,

I am trying to purchase the Basic plan ($29.50), but during checkout I am consistently redirected to the $59.00 plan instead.

Issue:

  • Selected: Basic plan ($29.50)

  • At checkout: Automatically switches to $59.00 plan

Steps:

  1. Select Basic plan on pricing page

  2. Click “Get Credits”

  3. Proceed to checkout

  4. Plan changes to $59.00

This prevents me from completing the intended purchase. Screenshots are attached for reference.

Please advise on a fix or workaround.

Kind regards,
Robert

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Status

In Review

Board
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Bug Report

Date

About 10 hours ago

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